“In today’s workforce, reliability is hard to come by, and Nicolette Martinez is someone we can always count on! Since Nicolette joined our office in late December, she has been a huge asset not just to the Customer Service team, but the office as a whole. Nicolette came into the office eager to learn and quickly picked up the day-to-day functions of working at the front window. She is always polite and cheerful when assisting constituents either in person, over the phone, or via chats, and receives high praise from the individuals she assists. Nicolette has the unique ability to bring a smile to everyone! Her consistent positive attitude has made a huge difference in the office. Not only has Nicolette shined helping constituents, but she is always ready and willing to assist other teams in the office such as the Real Estate team. She never shies away from an opportunity to learn more and continue her growth. It has been a pleasure watching her grow in a short period of time, and we are immensely grateful for all of her hard work and dedication. During the Business Personal Property (BPP) push in February, Nicolette was quick to offer her assistance to do overtime to scan documents and then learn to enter the BPP renditions to help the Real Estate team meet their deadline. She is always willing to help out and work overtime to ensure the office meets our goals and deadlines. She has also cross-trained with the Real Estate team and is able to assist with entry of Valuation Freeze applications, Sales Verification forms, and other data entry when the Real Estate team is behind or overwhelmed with updates. Nicolette is dependable and always ready to learn more about the office and the world of assessment. Nicolette is a tremendous asset to our office, and exceptional employees like her make the organization what it is today!”

- Kirsten Buettner, Customer Service Specialist and Ivan Barry, Customer Service Manager