“Susannah LeCuyer is always willing to help others complete tasks. This season, she assisted our Commercial Department with protests and helped one of her colleagues from the Residential Department with an additional ten protests. Ms. LeCuyer is reliable, organized, and consistent. She was able to complete all of her assigned protests with only one that was scheduled for a formal hearing. Ms. LeCuyer was instrumental during the development of our real review workflow. She understood the role of the user and was very involved, sharing her opinion from the user perspective. In many ways, Ms. LeCuyer has become my “go-to” and helper. She is becoming a leader and is able to communicate and contribute valuable information to the team. She is able to clearly explain our processes, as well as our policies and procedures for property corrections or when questions arise from property owners. She is always willing help out the Customer Service Department whenever support is needed, and is quickly becoming a jack-of-all-trades. We value everything that Ms. LeCuyer brings to the table, and I look forward to seeing what the future holds for her in this office.”

-Norman Aragon, Residential Chief Appraiser