Report A Road Concern

Please utilize the "Click here to Submit Your Request" box below to notify Santa Fe County Public Works Department of any routine road maintenance concerns in your area on County maintained roads.

Once you click on the link, you can use the system by typing in the name of the County road or by using the interactive map to select the area in which you are submitting the request. When you are submitting your request, be as specific as possible when providing descriptive information. A login is required to track the work orders that have been submitted.

Once you have submitted a request, you can view the status of your request, see if anyone else has submitted a similar request or see if there are any other requests in your area.

Note: Santa Fe County can only provide maintenance on a County maintained road, therefore the system will only accept valid County roads for maintenance requests.

The number of requests does not increase the response time in which a request will be processed.

For more information, to request a street sign be placed on your street, or to report a down stop sign please call 505-992-3010.

Frequently Asked Questions (FAQ's)

Q: Why am I asked to create a user login before I submit a request?
A: The login id is to help individual users track the work orders they have submitted.

Q: How long will it take Santa Fe County to process my request?

A: Each request is scheduled according to the type of request and location of the request. Santa Fe County Public Works Department works hard to process requests in a timely manner.

Q: Why can't Santa Fe County provide maintenance on my private road?
A: Santa Fe County can only provide maintenance on a County owned or maintained road because the County is funded, via taxes, by all Santa Fe County residents..

Q: How do I know if I live on a County road or private road?
A: County maintained roads have a blue street name sign with yellow letters. Any other sign color is not County maintained. You can also contact the Santa Fe County Public Works Department at 505-992-3010 or Santa Fe County Geographical Information Systems Division at 505- 995-2732. They can verify your road status.

Q: My address will not come up in the system, how do I submit a request?
A: If your address is not coming up in the system, you either do not live on a County road or the system does not recognize the information you are entering. You can try using the interactive map or you can call 505-992-3010 for assistance.

Q: I received an "Unable to Fulfill" notification on my request, what does this mean?
A: If your request has an "Unable to Fulfill" response, it means Santa Fe County was unable to process your request because the type of request submitted does not fall under routine maintenance and may require additional capital funding to perform the proper or necessary repairs. This could also mean the location of the request submitted is not maintained by Santa Fe County. Call 505-992-3010 for more information.