Pay Utility Bill Online


Payment Options


Start/Stop Service


Bulk Water Station



Welcome to Santa Fe County Utilities

Utilities Online Payment

Santa Fe County Utilities provides water and wastewater services to various areas beyond the City limits.  If you would like to inquire about our services, please call or come by.  We look forward to serving you.

Payment Options

  1. Pay online through our payment portal.
  2. We accept Money Orders and checks at the Public Works facility (424 NM 599) from 8 am to 5 pm, Monday through Friday except Santa Fe County holidays.
  3. The Payment Drop Box is available at the Public Works facility 24 hours per day, 7 days a week. The Payment Drop Box is located in the front entrance by the fuel pumps.
  4. Customers may mail in their checks or money orders to: P.O. Box 276, Santa Fe, NM 87504.
  5. Customers can choose to have their monthly bills debited from their bank accounts.  Please fill out the form below and return it to Public Utilities.

Pay Water and Wastewater Bill via Direct Debit 

Commercial and Residential Water and Wastewater Service Rates

On June 12, 2018, the Santa County Board of County Commissioners approved new rates for water and wastewater services.  Please see Ordinances 2018-3 and  2018-4  or rate sheet summary for the new rates which will become effective July 13, 2018.

Contact Information

For questions, comments and concerns, you can also call the main line at  (505) 992-9870 or if it is an after hours emergency, please call 505-629-4631 or you can email us at

Santa Fe County Water/Wastewater Operations
Physical Address

424 NM 599 Frontage Road
Santa Fe, NM 87507

Map with Directions to the Public Works Facility (Link to Google Maps) »

Mailing Address
P.O. Box 276
Santa Fe, NM 87504

Office Hours
Open Monday - Friday from 8 a.m. - 5 p.m.
Closed on weekends and County Holidays

Customer Service Policies (Resolution 2012 - 88) »

Documents and Information

Conjunctive Use Management Plan